Last Updated: [2024-1-1]

At optiwand, we are committed to protecting your privacy and providing a secure online experience. This Privacy Policy (“Policy”) explains how we collect, use, and protect the personal information you provide to us when you visit our website, https://optiwand.com (the “Site”), and interact with our products and services.

1. What Information We Collect

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or marketing communication, browse the Site, or use our services. The types of information we may collect include:

  • Personal Identifiable Information (PII): This includes your name, address, email address, phone number, and any other information that can be used to identify you individually.
  • Device and Usage Information: This includes information about your device (like IP address, browser type, and operating system) and usage patterns (like the pages you visit on our Site and the date and time of your visit).
  • Transaction Information: This includes details about the transactions you make on our Site, including the items you purchase, the payment methods used, and any corresponding billing information.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To process and fulfill your orders.
  • To provide customer service and support.
  • To improve our Site and services.
  • To send you promotional communications, such as newsletters, surveys, and offers.
  • To personalize your experience on our Site.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your PII to others. We may share your information with third parties who perform services on our behalf, such as payment processing, shipping, data analysis, and marketing. These third parties have access to the information needed to perform their functions but may not use it for other purposes.

We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with the law or legal process.
  • Protect and defend our rights or property.
  • Protect the safety of our users or the public.

4. Your Rights and Choices

You have the right to access, update, and correct inaccuracies in your PII. You can access and change your personal information by contacting us at [email protected].

You can also opt-out of promotional emails by following the instructions in any promotional message you receive from us.

5. Security

We take reasonable steps to protect the PII provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is ever completely secure, so we cannot guarantee that unauthorized access, use, or disclosure will never occur.

6. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect PII from children under 13. If we become aware that a child under 13 has provided us with PII, we will take steps to delete such information.

7. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. You can also reach out to us through our contact page at https://optiwand.com/contact-us/.