FAQ

What problem are we solving?

OptiWand's are designed to help insert and remove all types of contact lenses. With practice and patience nearly all can save time handling their contacts. If you follow directions or message for help you will likely succeed!

Can everyone use OptiWand?

Not everybody can use our products. Some have phobias, excessive blinking, dry eyes, small eye sockets or other eye related issues preventing proper usage. Some quit and never ask for help which is beyond our control. Nearly all who are willing to learn to use it will be able to. Read directions for best results!

Why is OptiWand® essential for inserting and removing soft contact lenses?

OptiWand® simplifies the process of inserting and removing soft contact lenses, addressing the long-standing challenges faced by millions of users. By learning and using the improved method of OptiWand®, handling contact lenses becomes much easier.

Why is it necessary to use eye drops before inserting and removing contact lenses with OptiWand®?

Eye drops are essential to prevent the lenses from drying out and sticking to the OptiWand®. Without proper lubrication and quick action, the OptiWand® will be difficult to use effectively.

What should I do if the lens sticks to the OptiWand®?

If the lens sticks to the OptiWand®, you can use the "Split Cup" end of the OptiWand® to insert the lens, which can help with the sticking issue.

I am trying to suction out my soft lens and it won’t grab the soft lens, why?

IT IS NOT A SUCTION CUP FOR SOFT LENS REMOVAL.SOFT contact lenses are NOT a solid material and therefore CANNOT be suctioned out.

I am using smaller lenses and the FULL CUP side is too large for the lens, what can I do?

You can use the SPLIT CUP SIDE to insert and remove smaller soft lenses as well.

The Split Cup is designed for large lenses & hybrids for insertion but can be used for some smaller soft lenses in the same method as other soft lenses are inserted.

Why will the wand hold the soft lens during insertion when I look up like I always do?

 OptiWand® is designed to place the lens directly on the cornea where the lenses rest naturally.

OptiWand® will NOT RELEASE the soft lens unless you focus on the contact lens, colored wand or CENTER hole and use it to

place the lens on the cornea where it rests after you give the OptiWand® a slight twist to help release the lens.

If you look up, down or to the side the OptiWand®

 will hold the soft lens and it won’t come off easily or at all.